CP2077: THE COST OF POORLY MANAGING EXPECTATIONS

Project ManagementOrganizational ChallengesCommunicating and Leading
Written By Dr. Philip D. Mann, PMP, PMI-RMP

Cyberpunk 2077 (CP2077) by CD Projekt Red Studio in Poland (CDPR, Stock: OTGLF) may be the most successful project failure in software development in history. On the one hand, it is unambiguously successful. The record sales figures for the first ten days following the December 10, 2020 release exceed 13 million copies (≈$780M) even after the raft of highly publicized, no-questions-asked refunds due to bugs and playability issues. On the other hand, the project is a failure for investors because its record sales fell short of analyst expectations of 16.4 million copies (≈$984M). For consumers, it failed because of eight months of delays followed by a delivery that lacked anticipated features. It did not perform as expected – being virtually unplayable on some legacy consoles – resulting in responses such as Sony removing the title from its PlayStation online store for all of its platforms.

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Dr. Philip D. Mann, PMP, PMI-RMP

Dr. Philip D. Mann brings 17 years of experience at the Federal Aviation Administration to the intersection of artificial intelligence, safety systems, and organizational risk management. As an internationally recognized expert in aviation operations and safety, Dr. Mann has appeared in major news outlets providing critical analysis on aviation incidents and safety protocols.

Currently affiliated with Embry-Riddle Aeronautical University, Dr. Mann combines academic rigor with real-world operational expertise. With a PhD in Organization and Management, complemented by an MBA, MPA, and BS in Business Management, Dr. Mann bridges the gap between theoretical frameworks and practical implementation. Professional certifications include PMP and PMI-RMP credentials from the Project Management Institute.

Dr. Mann's forthcoming book, The SCAR Framework: A Systematic Approach to AI Decision-Making in Critical Systems, provides executives and safety professionals with a field-tested methodology for determining when and how to responsibly implement artificial intelligence in high-stakes environments. The framework—addressing Safety, Complexity, Accountability, and Resilience—emerged from extensive research in transportation, healthcare, defense, and public infrastructure sectors.

Specializing in project management, organizational behavior, and educational technologies, Dr. Mann consults with organizations navigating the complex landscape of digital transformation in safety-critical operations. Their work emphasizes evidence-based decision-making, risk quantification, and the human factors essential to the successful integration of technology.

When not analyzing safety systems or developing risk management strategies, Dr. Mann pursues science-based bodybuilding and is actively learning Latin American Spanish—disciplines that reinforce the same systematic approach to excellence that characterizes their professional work.

https://www.scarframework.com
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